PRIVACY POLICY
Last Updated: February 14, 2026
Your privacy matters to us. Here’s how we handle your information.
1. INFORMATION WE COLLECT
Personal Details:
- Name, email, phone number, date of birth
- Address and government ID (for verification)
- Bank details and PAN card (for payments & taxes)
Automatic Data:
- Device info, IP address, location
- Game activity and transaction history
- Cookies for better user experience
2. HOW WE USE YOUR DATA
- Create and manage your account
- Process deposits and withdrawals
- Verify your age (18+) and identity
- Prevent fraud and ensure security
- Comply with tax laws (TDS deduction)
- Improve our games and features
- Send notifications and promotional offers (with your consent)
3. WHO WE SHARE DATA WITH
We DON’T sell your data. We share only with:
- Payment processors (to handle transactions)
- Legal authorities (when required by law)
- Service providers (cloud storage, customer support tools)
4. DATA SECURITY
- SSL encryption for all data transfers
- Passwords are encrypted
- Secure servers with firewalls
- PCI-DSS compliant payment gateways
- Regular security audits
Note: Keep your login details safe!
5. YOUR RIGHTS
You can:
- Access your data anytime
- Update your profile information
- Delete your account (contact support)
- Opt-out of marketing emails
- Export your data
Contact: privacy@jalwagame.com
6. COOKIES
We use cookies to:
- Keep you logged in
- Remember your preferences
- Analyze how you use the platform
You can disable cookies in browser settings (may affect functionality).
7. DATA RETENTION
- We keep your data as long as your account is active
- Legal requirements: 5-7 years for tax/transaction records
- After deletion, some data retained as required by law
8. CHILDREN’S PRIVACY
Jalwa Game is 18+ only. We don’t knowingly collect data from minors. If we find a minor’s account, we delete it immediately.
9. CHANGES TO POLICY
We may update this policy. Changes will be posted here with a new date. Continued use means you accept updates.
10. CONTACT US
Privacy Questions: privacy@jalwagame.com
Support: support@jalwagame.com
Grievance Officer: grievance@jalwagame.com
Response time: 7-10 business days
By using Jalwa Game, you agree to this Privacy Policy.
© 2026 Jalwa Game. All Rights Reserved.